Delivery & return | Nature Footwear Delivery & return | Nature Footwear

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Phone
+45 7370 9328
Contact
info@nature.dk
Information

Mon-Fri: 9am-3pm

Sat-Sun: Closed

Directions

Håndværkervej 4
6270 Tonder
Denmark

Håndværkervej 4
6270 Tonder
Denmark

Mon-Fri: 9am-3pm

Sat-Sun: Closed

Delivery & return

Shipping
Your package will be sent with GLS. The delivery of your package depends on the country you are in. Please contact us for questions about your shipment/delivery. All shipments receive a tracking link that you will receive on your email. Please note that import duties, taxes, etc. not included in the prices or delivery prices on this page. These costs are the responsibility of the buyer.

Shipping rates

Free | 1-3 business days
Denmark

Free | 2-5 business days
Sweden
Germany

Free | 3-6 business days
Austria
Belgium
Czech Republic
Estonia
Luxembourg
Netherlands
Poland
Slovakia

149 DKK (≈ 20 €) | 3-7 business days
England
Finland
France
Spain
Hungary
Ireland
Italy
Lithuania
Latvia
Portugal
Romania
Slovenia
Faroe Islands
Norway
Switzerland
Iceland

199 DKK (≈ 27 €) | 20-30 business days
United States
Greenland
Canada

Return
If you change your mind about your purchase, you must send your order back to us without undue delay and no later than 14 days after you have received the item. You bear the risk of the item from the time of delivery of the item. 

Fill out the return form attached to your order confirmation and send it with your returned item (or find the form Here). You then pack your items in a box and put your return label on the outside. Remember to remove or cover the original delivery label. Contact us if you need a return label for your order and we will make sure you get one.

Failure to remove original packaging may constitute an impairment, so to be sure to receive all the money back, it is recommended that the item be returned in original packaging.

You are only liable for any deterioration in the value of the item due to handling other than what is necessary to determine the nature, characteristics and operation of the item. In other words, you can try the item in the same way as if you tried it in a physical store, but you must not use it in real use. 

If the item has been tested in addition to what is described above, we consider it to be used, which means that upon cancellation of the purchase you will receive only part or none of the purchase amount, depending on the commercial value of the item.

    Refund
    If you regret your purchase, you will get back the amount you have paid to us. In the event of an impairment for which you are liable, this purchase amount will be deducted.  

    If you use your right of withdrawal, we will refund all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a different mode of delivery than the cheapest standard delivery we offer), without undue delay and in any case no later than 14 days from the date you hat received the shoes. We will make such a refund using the same means of payment as you used in the original transaction, unless you have expressly agreed otherwise. 

    We may withhold the refund until we have received the item back, unless you have provided proof of having returned it by then.